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This is the UK website for Peter and Maureen Scargill. We live in the Northeast of England and also on occasion in Andalucia in Spain.

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Sky Website 2016

How long have we had websites now 20 odd years? You’d think Sky could get theirs right.

I went into the Sky website today to change our account – we have so many online options now it is hard to justify the sky package.

So off I went with my username and password – neither of which would work (I have this stuff all detailed in case I forget ).

So after finally getting the username and password sorted I went into Sky website.

Sky duff 1

Clear enough -  click this link to cancel HD and boxed sets ONLINE, yes?

Sky duff 2

You have to wonder.

Warning to potential Plusnet customers

 

When we set off for Spain in April, leaving our home for holiday rental (pretty much fully in use), we paid Plusnet for high speed broadband – 80 meg download, 25 meg upload. We’d previously used Plusnet for normal broadband without issue.

We started to get dropouts occasionally where the router would lose the signal and occasionally not recover. We put in a 24-hour timer as belt and braces – resetting the router every 24 hours. Not ideal but it works and has done since April – it is now July.  I’ve not checked the broadband for a few days and yesterday checked – the signal had reduced to 5 meg download, 1 meg upload. Bear in mind when reading below this has all worked since April – we’ve used the high speed transfer throughout the time we’ve been in Spain – something I seem to have singularly failed to get through to the Plusnet “advisor”.

I checked again this morning and no difference, still this horrendously slow broadband. I noted the router said that the potential as 80 meg upload and 25 download but also showed considerable errors on download. The BT exchange will no doubt be aware of this and will have likely limited the signal accordingly.

I contacted Plusnet support for help…

 

at 9:26, Jul 9:

You are now chatting with Matt D.

Matt D

at 9:26, Jul 9:

Good morning, I’m Matt D. How can I help?

Peter Scargill

at 9:26, Jul 9:

Hi matt – I need help/ If you check our account – you will see we have had dropout issues with the high speed broadband and have implemented a nightly reset of the router. We are in Spain, not at our home in Northumberland where the router sits – but can remote in. We noticed slow access to the UK and yesterday I did a speed test. We should get 80 meg download, 25 meg upload. We are getting 5 meg download, 1 meg upload. Today the results are identical – yet we are being charged for high speed.

Peter Scargill

at 9:27, Jul 9:

There are a large number of errors showing in the router logs so I suspect an exchange issue.

Matt D

at 9:27, Jul 9:

Hi Peter

Matt D

at 9:28, Jul 9:

I speed tests cant be accurately run remotely like that and a nightly reset will reduce the speed the exchange is sending down your line so it would be a good idea to stop that

Peter Scargill

at 9:30, Jul 9:

Firstly cannot stop that – needed to ensure router stays up. Secondly this has worked at high speed since April (we’ve been in Spain since April). I’m using VNC to look at PC at home – trust me – something is limiting the bandwidth to 5Meg and one meg upload… I can see the PC screen at home.

Peter Scargill

at 9:31, Jul 9:

I don’t know when this started -but 1 meg upload would make it impossible to view a movie here in Spain and we watched one only last week so this change has happened only in the last week or so?? or less – I don’t know.

Matt D

at 9:31, Jul 9:

Resetting the router will reduce the speed profile Peter, your are damaging your own connection by doing that

Peter Scargill

at 9:32, Jul 9:

But we have no alternative. If you look at our records no matter how much info I sent you we could not keep the router running reliably – and BT could find nothing. In April to ensure reliable internet we implemented a nightly timer on the router. It has worked since April. Why now…

Peter Scargill

at 9:33, Jul 9:

The router incidentally was a brand new TPLink with specific settings for Plusnet.

Peter Scargill

at 9:33, Jul 9:

The router is reporting correct speed potential. but the actual data rate appears limited to 5 meg.

Matt D

at 9:34, Jul 9:

While ever you are turning that off we wouldn’t be able to look into any speed issue Peter and we cant support any issues you are having whilst trying to stream from your home computer whilst you are in a different country

Peter Scargill

at 9:35, Jul 9:

It is surely of no business what I am using the broadband for – I could be streaming from Bellingham to London – that is NOT the issue – I am screen remoting into the machine in the UK and in a browser THERE – speedtest.net is showing 5 meg download, 1 meg upload.

Peter Scargill

at 9:36, Jul 9:

The overhead for the screen share is minimal and would have no effect on the reading.

Peter Scargill

at 9:36, Jul 9:

From April until only a matter of days ago this was NOT happening.

Matt D

at 9:36, Jul 9:

Well unfortunate we cant do through any diagnostics with you whilst you are not at the premises Peter so if you get back to us when you are at the premises we can take it form there with you

Peter Scargill

at 9:37, Jul 9:

I am not back there until October..

Peter Scargill

at 9:38, Jul 9:

This is unacceptable – I have just explained that the high speed internet has been operating since April without any serious issues – and all of a sudden has dropped dramatically – this has nothing to to with Spain – there must be an issue with the line or exchange.

Matt D

at 9:38, Jul 9:

NO fault can be raised without going through internal premises checks from Peter

Peter Scargill

at 9:39, Jul 9:

I can tell you what is happening – what difference does it make if I am physically there. I can even produce records of any outages .

Peter Scargill

at 9:39, Jul 9:

I have a Raspberry Pi keeping track of outages – I know for example that twice in the last 48 hours we’ve lost Internet connectivity.

Matt D

at 9:40, Jul 9:

Ok Peter we will do the checks now then

Matt D

at 9:40, Jul 9:

Can you remove the cover of your master socket and connect into the test socket please

Peter Scargill

at 9:41, Jul 9:

Was that an attempt at sarcasm? I did just say I am in Spain!!! I can give you any information – but cannot physically change sockets.

Peter Scargill

at 9:42, Jul 9:

The only person who could do that is also here with me.

Matt D

at 9:42, Jul 9:

And we cannot raise any fault without first ruling out internal issues at the premises Peter

Matt D

at 9:43, Jul 9:

Is there anything else I can help you with today Peter?

Peter Scargill

at 9:43, Jul 9:

I can tell you that the incoming line goes to a brand new box fitted by BT just before we left – only ONE phone is attached and the lead to the router (and no-where else) is a mere foot or so long. There is very little chance of an issue there.

Matt D

at 9:43, Jul 9:

Those arnt checks Peter

Peter Scargill

at 9:45, Jul 9:

I am lost for words at this lack of help. It looks like I have to pay for high speed broadband while not getting it until October. I have no option but to go to the regulator for help. Thanks for nothing Matt.

What UK? We are Screwed

In a historic, democratic vote of 170 million people against 160 million voters, Britain voted to leave the EU.

One could say we can’t fight it – that is democracy – but then we democratically elected the Conservatives and that hasn’t stopped labour supporters actively opposing anything the Tories so. Indeed in terms of eligible voters, well under 40% voted Brexit.

To be sure, as a (more or less) lifelong Tory supporter, I could NEVER have supported poor, duped Boris de Pfeffel Johnson – as far as I’m concerned he and ex-education minister Gove (who bears more than a passing resemblance to Spongebob Squarepants) have made a significant contribution to our demise and now the truth is out – old Boris never stood a chance – it seems clear he was set up from day one.

It may well be that it is NOT the case that it was mostly the young who wanted to REMAIN (turns out a high proportion of our youth could not be arsed to vote) – but they are the ones who will have to bear the brunt of this aborted attempt to restore the mythical “Great” Britain – but which in fact looks set to tear what is left into Little England and the rest.

I watched as in the EU parliament that most despicable excuse for a human being, Nigel Farage stood and told the various dignitaries that they’d never had a proper job in their lives – another of his outright lies and insults – worse in some respects than the lies about 350 million because this time it was targeted personally at our allies, the people we had hoped would help us out in these sad times – in one fell swoop he will have at least temporarily put hatred for Britain into hundreds of hearts yet it was all utter BOLLOCKS as was reported later on. Many of them have held down far more relevant posts than Farage EVER has.

In one fell swoop, half of the country have hastened the destruction of the current UK government and its opposition, hastened the breakup of the UK and probably significantly helped the EU to get it’s act together (other countries are now LESS likely to want to move out of the EU than they were before the referendum – having seen what a balls we’ve made of things) and of course we won’t be benefitting from that any more.

The Prime Minister is walking away, the people in charge of this rebellion have chickened out or been thrown out, Farage has been disgraced and now walked away to get his life back having screwed outs…  and the Conservatives have rewarded Gove by kicking him out of the running. Meanwhile the love affair with Corbyn has gone so even Labour don’t have a viable leader.

By the 8th of July – this kind of reporting was not uncommon. http://www.theweek.co.uk/brexit/65461/eu-referendum-result-how-did-the-polls-get-it-so-wrong

 

The Scottish Nationalist Party are already talking of another referendum to split from the UK and this time they will likely succeed – whether the EU will welcome them with open arms is another matter. If they do, then England’s influence will sink further down the toilet bend. meanwhile families are breaking up and friendships are strained, such is the importance of this decision.

The dream of Europe who for centuries spent more time killing each other than not, is in tatters. London, Scotland and Northern Ireland wanted to remain – but I’m ashamed to say the highest numbers for LEAVE were nearer my home in the North.

Meanwhile racist, protectionist Trump is absolutely making the best use of this – and he has no desire to do us any favours.  Putin meanwhile will be quietly enjoying watching Europe fall to pieces – we could not have done him more of a favour. The Chinese will keep quiet – they’re going to win whatever happens. The beginning of the end of the EU has begun. We may have just taken a step back toward the dark ages.

There are those who claim we’ll do deals with the Chinese and America – really? We’ve already insulted Trump so many times that is unlikely if he gets in – and why would either of these large blocs be even remotely interested in a flaccid, powerless, inward-looking England which has just cut itself off from the EU and which may soon cut itself off from the rest of it’s own Island.Trump has proven that a good part of America is racist too – maybe he’ll engineer a return to “buy American” – where will that leave us? Out in the cold?

Please be aware, any of my international friends looking in – I was one of the 49% who whole-heartedly voted STAY and of the (currently) 4+ million who have put their name to a second referendum. I share the grief of those who worked so hard to keep the EU together and the UK within it.

To those who say “I don’t do politics” – sit back and watch – but please don’t blame business as  prices start to rise – we did this ALL on our own.

Farage himself said that if BREXIT lost at 52-48 he would want another referendum.  Now that the truth is out – that people were lied to systematically, massive numbers of Brits who believe in the EU should have another say https://petition.parliament.uk/petitions/131215 – but it will almost definitely not be enough as the numbers are now going up FAR too slowly.

For those who say “this is democracy, you lost” – this argument is rubbish and I for one will NOT accept it. At no point did anyone who filled in the referendum sign away any rights. There are minorities all over the UK who are VERY loud in defending their way of life and we fall over backwards to protect even in the face of massive opposition.. the majority of people in the UK are not gay – yet it would seem that a majority of church-goers oppose them and given a chance would not allow for example gay marriage – but we protect them from this oppression – because we believe people should be able to chose their own way of life without interference…. yet here is the greatest minority of all, an oppressed minority in numbers so massive that any kind of re-location would be absolutely impossible, who merely want to continue their lives as they’ve always done – as they’ve grown up to expect to go – as European citizens – and just over half of the country up to now have just, historically told them NO. This cannot be right, it cannot be just.

And now the EU Trade Commissioner, knowing fine well that the British are wakening to a nightmare that is not even remotely what they expected, is pushing us to make that break before we can even start to negotiate – the sadists are now coming to the fore.

MANY, MANY lies were told and retold in the build-up to the referendum.  A bit late but this is well worth a read – shame they’d not spread this more widely earlier – http://euromove.org.uk/mythbusters/

So now as we wait for the government to pick a leader amongst a pretty unimpressive shower including one of the architects of our doom, it looks likely as if it will be one of the ladies. The choice seems to be between one who will not guarantee the freedom of Europeans in Britain (which means they won’t do the same for those of us who spend our time overseas) or someone who has almost zero persona and does not even look REMOTELY like a “Prime Minister”.

Meanwhile the pound drops, interest savings rates drop (penalising the poor as much as the rich) – not a good time to be “British” really.

See BEDROCK

We’re there – at last – and all is well – check out http://www.bedrock.es